Which procedure is included in quality control procedures at a pharmacy?

Quality control procedures in a pharmacy are designed to ensure that the services provided meet specific standards and regulations, ultimately ensuring patient safety and efficacy of medications. The focus of these procedures is often on the accuracy and reliability of services and products.

Incident reports play a critical role in quality control because they document any errors, adverse events, or safety issues that arise within the pharmacy. By systematically recording and analyzing these incidents, the pharmacy can identify patterns, implement corrective actions, and enhance overall safety. This process is essential for continuous improvement and maintaining high standards of care.

While daily inventory checks, patient satisfaction surveys, and employee performance reviews are important operational measures, they do not directly address the quality control of medications and services in the same way that incident reports do. Daily inventory checks focus more on stock management, patient satisfaction surveys gauge the experience of patients, and employee performance reviews relate to workforce management rather than directly monitoring the quality of pharmacy operations or patient safety.