What should a pharmacy technician do if the prescriber’s address is incorrect?

When a pharmacy technician notices that the prescriber's address is incorrect, contacting the patient for clarification is the most appropriate course of action. This step ensures that the pharmacy has accurate information regarding the prescriber, which is essential for various reasons, including verifying the prescription's legitimacy and ensuring proper communication between the pharmacy, the prescriber, and the patient.

Verifying the prescriber’s address directly with the patient allows for immediate clarification and avoids potential delays in the medication process. It also helps in maintaining the integrity of the prescription and the pharmacy's record-keeping.

While processing the prescription despite the incorrect address could lead to issues later on, it's vital to resolve such discrepancies beforehand. Relying on insurance audits or waiting for an external trigger to correct the information is not proactive and could result in complications. Consulting with the pharmacist may be wise, but the initial contact with the patient is the best first step in ensuring the prescription details are correct.